I’m a values-driven design lead and researcher who guides teams through ambiguity to clarity. I care about creating a world with more belonging, compassion, and joy. ✨ Selected work Designing for crisis / Airbnb, 2021 A case study on trauma-informed design at AirbnbProduct design, UX design A guide to field research / Airbnb.org, 2018 Making field research approachable for a cross-functional teamResearch, Visual design, Print design Making financial coaching tangible / IDEO.org, 2017 (Coming soon!) In partnership with the International Rescue Committee. How might we help resettled refugees imagine and plan for what’s next?Research, Prototyping, Strategy, Service design, Visual design Prototyping new financial services / IDEO.org, 2016 In partnership with the Gates Foundation. Here, I’m conducting an interview via Lillian Secelela Madeje with shop owners in Dar es Salaam.Research, Prototyping, Strategy, Service design Want to work together? I’d love to hear from you. Send me an email 💌